Bodi-Tek

Warranty Terms and Conditions

Thank you for purchasing a Bodi-Tek product. All Bodi-Tek products come with a 2 year guarantee as standard, please remember to keep your receipt or delivery note in a safe place. To activate your guarantee you must register your product within 30 days of purchase by post or online here.

Limited 2 year Guarantee - Terms and Conditions

The Dezac Group Ltd guarantees all Bodi-Tek products for domestic use for 2 years from the date of purchase. Under the guarantee period the Dezac Group Ltd have the option to either:

Provide parts for the purchaser to make a repair.

Repair the product - product to be returned at the purchaser’s cost to our repair centre.

Replace the product - product to be returned at the purchaser’s cost to our repair centre.

Please note:

The guarantee applies to the original purchaser only and is not transferable.

The guarantee does not cover normal wear & tear. Parts which would normally be subject to periodic replacement, are excluded from the guarantee.

The guarantee does not cover accidental damage, damage caused by storage, faults caused by negligent use or care, misuse, neglect, careless operation or handling of the product outside of the user instructions.

Repair must only be undertaken by the Dezac Group. Proof of purchase or a delivery note must be provided before any repair work can be carried out. Without this proof any work carried out will be chargeable.

The repair or replacement of the product under this guarantee will not extend the period of the guarantee.

This guarantee provides benefits which are additional to and do not affect your statutory rights as a consumer.

Regions outside the UK:

Purchases within Europe

If the product is purchased outside the UK but within Europe any guarantee claim must be made with the local seller (retailer).

Purchases outside Europe

If the product is purchased in a country outside Europe any guarantee claim must be made with the local seller (retailer) within that country. The seller is bound to comply with the national laws of the Country where the product was purchased.

 

A copy of your invoice or purchase receipt must be retained by you as proof of purchase.

 

 

Under the guarantee period The Dezac Group Ltd have the option to either:

  1. Provide parts for the purchaser to make a repair.
  2. Repair the product - product to be returned at the purchaser’s cost to our repair centre.
  3. Replace the product - product to be returned at the purchaser’s cost to our repair centre.

The guarantee does not cover normal wear & tear, accidental damage, damage caused by storage, misuse, careless operation or unauthorised repairs.

All claims under the 5 Year Extended Guarantee must be made directly with The Dezac Group Ltd or its local authorised agent.

GENERAL TERMS

  1. These terms and conditions are governed by English law and come under the exclusive jurisdiction of the English courts.
  2. By entering this Promotion you agree to be bound by these terms and conditions.
  3. The Dezac Group Ltd reserves the right to amend the promotion in whole or part without prior notice or compensation.

NEITHER THE DEZAC GROUP LIMITED NOR ITS THIRD PARTY SUPPLIERS OR RESELLERS MAKE ANY OTHER WARRANTY, GUARANTEE, OR CONDITION OF ANY KIND, WHETHER EXPRESS, IMPLIED, LEGAL OR STATUTORY, WITH RESPECT TO THE PRODUCT(S), AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, SPECIFICALLY DISCLAIM ANY IMPLIED, LEGAL OR STATUTORY WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR, GENERAL OR NORMAL PURPOSE, SATISFACTORY QUALITY, DURABILITY AND WARRANTIES AGAINST LATENT DEFECTS.

 

Privacy Policy

 

We are committed to maintaining the trust and confidence of visitors to our web site. If you have any questions regarding our privacy policy please contact customers services.

 

The Policy

This privacy policy (The Policy) is for the Bodi-Tek.co.uk website and The Dezac Group Ltd.  It governs the privacy of users who choose to use the website and explains how we comply with the GDPR (General Data Protection Regulation).

This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR are adhere to. Additionally it will explain the use of cookies or software, advertising, third parties services and the download of any documents or files made available to you on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer or browsing device. 

 

Use of Cookies

This website uses cookies to better the users experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of /saving of cookies on their computer / device.

What are cookies? Cookies are small files saved to the user's computers that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

 

Website Visitor Tracking

When someone visits the site we use a third party service, Google Analytics, to collect standard internet tracking information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not store, save or collect any personal information.

 

Downloads & Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti-virus software or similar applications.
 

Contact & Communication

Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time when it is no longer required or has no use.

Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products and service information through a mailing list system. This is done in accordance with the GDPR (General Data Protection Regulation).

 

Emails & Marketing Messages

As part of the registration process we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to inform subscribers about products, services and/or news we supply and publish. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our email marketing messages. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing customer services.

 

Social Media Policy & Usage

We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page.

 

Finally

If you have any concerns don’t forget you are entitled to view, amend, or request that we delete the personal information that we hold.

This Privacy Policy was updated in May 2018 and will be reviewed periodically in line with the GDPR guidelines.